Privacy Policy

ZING Solutions LLC ("we," "us," or "our") operates zingpcs.com and provides notary, process serving, document preparation, permit expediting, and business support services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or submitting a service request, you agree to the practices described in this policy. If you do not agree, please do not use our services.

1. Information We Collect

Information you provide directly:

• Full name, company name, email address, and phone number when submitting a service request
• Documents you upload (PDFs, images, Word files) as part of your service request
• Payment information processed securely through Stripe (we do not store card numbers)
• Messages you send through the client portal or contact form
• Account credentials when you create a client portal account

Information collected automatically:

• IP address, browser type, and device information
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies

2. How We Use Your Information

• To process and fulfill your service requests
• To create and manage your client portal account
• To send transactional emails (confirmations, status updates, payment receipts)
• To communicate with you about your requests via the portal messaging system
• To process payments through our Stripe integration
• To improve our website and services
• To comply with legal obligations under Florida law and applicable federal regulations
• To protect against fraud and unauthorized access

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only in these limited circumstances:

• Service providers: Stripe (payment processing), our email delivery provider, and cloud hosting services — all bound by confidentiality agreements
• Legal requirements: When required by law, court order, or government authority
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to you
• With your consent: For any other purpose with your explicit permission

4. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Service request records are retained for a minimum of 5 years in accordance with Florida notary and business record-keeping requirements. You may request deletion of your account data at any time by contacting us (subject to legal retention requirements).

5. Cookies

We use essential cookies to maintain your session when logged into the client portal. We may also use analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, though this may affect portal functionality.

6. Data Security

We implement industry-standard security measures including HTTPS encryption, secure password hashing, and access controls to protect your information. Payment data is handled exclusively by Stripe and is never stored on our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights (Florida Residents)

Under Florida law and applicable privacy regulations, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of any marketing communications
• Receive a copy of your data in a portable format

To exercise any of these rights, contact us at [email protected].

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: